Privacy Policy

At Jiaxing CrystCarbon Technology Co.,Ltd, we are committed to protecting the privacy and personal data of our website visitors, customers, and partners. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, including any information you may provide through forms or other interactive elements.

1. Information We Collect

We may collect the following types of information:

Personal Information (such as your name, email address, phone number, and company name) when you fill out a contact form or request a quote.
Technical Information (such as IP address, browser type, referring URL, and device type) collected through cookies and analytics tools.
Usage Data to analyze user behavior and improve site functionality and performance.

2. How We Use Your Information

Your information may be used to:

Respond to inquiries and provide customer support;
Improve our products and website;
Send relevant updates, promotions, or product announcements (only if you have opted in);
Maintain website security and detect fraud.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We may share data with:

Trusted service providers that help us operate our website (such as analytics or hosting providers);
Legal authorities when required by law.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and gather traffic analytics. You can disable cookies through your browser settings at any time.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights

You have the right to:

Access, update, or delete your personal information;
Withdraw consent to marketing communications at any time;
Contact us regarding any concerns about your data.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Jiaxing CrystCarbon Technology Co.,Ltd
1728, Zhonghuan East Road, Jiaxing 314000, China
Email: henry.zhang@crystcarbon.com
Phone: 86-136-5683-6567
WhatsApp : 86-136-5683-6567

8. Changes to This Policy

We reserve the right to modify this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.